A product key is a 25-character code used to activate Windows. It looks like this:
PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
The location of your product key depends on how you got your copy of Windows:
Enter the product key on Window activation display. Windows will automatically use your Internet connection to activate online. If you have problems activating online, you can activate using the phone.To activate Window9s 7 using an Internet connection:
Windows will automatically try to activate when you are connected to the Internet. If you have problems activating online, you can activate using the phone.To activate Windows 8.1 using an Internet connection:
To activate Windows 8.1 using the phone:
This is usually a fan related issue; either one that has come loose, or one that is having to work harder than it should to keep your PC cool.
Please follow the steps below if your laptop is not charging when plugged in to Power:Are You Plugged In?
You may need to double check to ensure the AC outlet and laptop plugs are firmly seated. Check the AC adapter and verify that any removable cords are fully inserted.
Next, make sure that the battery is properly seated in its compartment, and ensure nothing is wrong with either the battery or laptop contact points. Otherwise, try plugging the power cord into a different outlet to see if you have a short or a blown fuse.Battery Integrity
Remove the battery entirely and try plugging in the laptop to AC outlet. If the laptop powers on properly, the problem was likely a bad battery.Breaks, Burnout, and Shorts
Feel along the length of the power cord, to check for any twists or breaks. Check the ends for any broken connections, such as plugs pulling loose or spots that may have gotten chewed by a pet. Give it a sniff—if it smells like burnt plastic, that's likely where the trouble lies.
You need to double check to ensure AC outlet and power plug are firmly seated. Check the AC adapter and verify that the cords are fully inserted.
Restart the device by disconnecting and reconnecting device power plug from wall socket. If issue persist, contact Zinox Service Centre.
Restart the device. If issue persist, contact Zinox Service Centre.
Ensure the battery is properly seated in the battery compartment.
Ensure that the battery does charge by keeping an eye on the Windows Battery icon.
Press the Flight Mode button to disable flight mode. The button is located beside the Video Input Selector button
Press the Up and Down button located beside the Flight Mode button
Press the Video Input selector button located beside the Power button to cycle through Screen Input options.
Although most mice work on any surface, if you are having problems with the cursor, we suggest a different mouse pad or surface, such as a book or piece of paper.Optical mouse
If you have an optical mouse (LED or laser), the optical eye is possibly blocked. It is not uncommon for a piece of hair or fuzz to block the sensor on the bottom of the mouse, preventing the optical sensor from working properly. Turn the mouse over and make sure there is no debris blocking the hole. Blowing into the hole usually removes any hair or fuzz that could cause problems.Wireless mouse
If you have a wireless mouse, there can be two reasons why your mouse may be jumping.
To communicate wirelessly with the computer, your mouse must have a strong signal between the computer and the mouse. Make sure your mouse is no more than a few feet away from the wireless receiver. If the receiver has a short cable, try moving the USB receiver from the back to the front of the computer to get it closer to the mouse
Bad or failing batteries can also cause a low signal strength with wireless mice. Try replacing the batteries or making sure they are charged.
The Mouse wheel or roller on the top of a wheel mouse can malfunction. Below are some tips on troubleshooting and resolving this issue, as well as additional suggestions if unable to fix.
Clean your laptop keyboard regularly. However, to avoid damaging it, keep the following in mind when you are removing dust and particles, or cleaning the keys
Ensure you are using the charger provided with the tablet at purchase
You need to double check to ensure AC outlet and tablet plug are firmly seated. Check the AC adapter and verify that any removable cords are fully inserted.
Ensure you are using the charger provided with the tablet at purchase.
Allow the tablet to charge for a while before powering on. If this persists, send to our service centre for proper check.
Hold down the Power button for at least 5 secs to turn off the tablet. Power on the tablet after 30 seconds. If the issue persists, send to our service centre for proper diagnosis.
The LCD/touch panel needs to be changed. Send to our service centre for repairs.
Visit any of our offices.
Ensure battery wires are connected properly and recharge the batteries. If problems persist, contact iPowerPlus support centre.
Confirm AC supply voltage on the LCD display of the inverter is not greater than 200 volts and frequency is not greater than 50Hz. If AC supply is less than recommended value, please change power source.
Ensure the batteries are not over-loaded. If batteries are aged, please consider replacing batteries with new ones.
Confirm the AC input wires are not too long or below recommended rating and that it is properly connected.
This is an indication of partial contact on battery terminal. Ensure all battery terminals are securely connected
Check display screen for error code on the LCD and refer to error code interpretation on FAQ.
Error 01 means inverter fan is not working. Send unit to repair centre for fan replacement.
Error 02 means ambient temperature is too high.Ensure adequate ventilation around inverter and ensure air flow into inverter is not blocked.
Error 03 means battery voltage is too high or battery is over charged.
Cut off AC supply to the inverter and use the system for battery to discharge.
Error 04 means low battery.
Connect AC input supply and charge the batteries.
|5||05||Error 05 means output voltage is short circuited. Ensure the output wire is connected properly, isolate the load by removing abnormal load from the inverter.|
|6||07||Error 07 means the unit is overloaded. Disconnect excess load/appliances from the inverter.|
|7||10||Error 10 means output power derating. Ensure the inverter gets proper ventilation to enable it function properly.|
|8||12||Error 12 means the solar charger stops due to low battery. Ensure you connect the AC input source to help boost the battery before the solar can pick up.|
|9||13||Error 13 means solar charging stop due to high PV voltage. Check the PV input voltage on LCD display or with a multi-meter to confirm it’s not higher than the recommended voltage.|
|10||14||Error 14 means solar charger stops due to overload. Disconnect excess load/appliances from the inverter.|
|11||51||Error 51 means over current or surge. Restart the inverter. If not resolved kindly send down to our repair centre.|
|12||52||Error 52 means bus voltage is too low. Restart the inverter, if not resolved send down to repair our centre.|
|13||55||Error 55 means output voltage is unbalance. Restart the inverter, if not resolved kindly send down to repair our centre.|
|14||06/58||Error 06/58 means the output voltage is abnormal. Reduce the connected load to balance the inverter.|
|15||08/09/53/57||Error 08/09/53/57 means internal component failed. Kindly send down to our repair centre|